Who to contact
This notice covers the African Safari Match website. For questions about your personal information, call 077385 30261 or write to African Safari Match, 81 Milton Street, Maidstone, Kent, ME16 8LD. Our hours are Monday–Friday, 9am–6pm (UK local time).
The quote form
The quote form is currently in preview mode. It does not send or save the details you enter. The fields ask for your name, email address, destination, travel dates, group size, budget and optional trip preferences. Please do not enter passport, payment, medical or other sensitive details.
Online enquiry delivery will be enabled separately. This notice will need to reflect the service providers and handling arrangements in place before that happens. You can currently contact us by phone or post.
Information you give us directly
If you contact us, the information you choose to provide can include your contact details, travel preferences and correspondence. It is used to respond to your questions and discuss the safari you have requested. Providing trip details is voluntary, although we may need further information to answer your enquiry.
Why information is used
Handling a requested quote may involve steps you ask us to take before entering a contract. Responding to general questions can be based on legitimate interests in providing customer service. Where processing relies on consent, you can withdraw it by contacting us.
Website services and cookies
The site’s own code does not use analytics, advertising cookies or browser storage. The hosting service may process technical information, such as IP addresses and request logs, to deliver and protect the website. Fonts load from Google Fonts, so your browser sends a request to Google. See Google’s privacy policy for its practices. Opening the map link takes you to Google Maps, which has its own privacy terms.
Sharing and keeping information
No quote-form details are currently transmitted to a webhook or safari provider. Hosting and font services receive the technical requests needed to display the page. Their processing locations and safeguards depend on the services used.
For enquiries made directly, retention should be limited to what is necessary to handle the request, any resulting booking, and relevant legal obligations or disputes. Contact us for information about a particular record. Provider details, international transfer arrangements and retention rules must be confirmed when online enquiry delivery is introduced.
Your choices and rights
Depending on the circumstances, you can request access, correction, deletion, restriction or transfer of your personal information, or object to its use. These rights are subject to conditions. Use the phone number or postal address above to make a request. The website does not make automated decisions with legal or similarly significant effects.
You can also raise a concern with the UK Information Commissioner’s Office through its complaints service.
Changes to this notice
This page will be updated when the website’s handling of personal information changes. The date above identifies this version.
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